What is the Melon Crash Replacement Program?

If you or your child is involved in an accident, you can be confident that the Melon helmet will provide the optimum protection.

However, you may need to buy a new helmet.

This is because the internal protective structure of the helmet is affected if the impact is very strong or powerful. Melon’s number one priority is safety, so we have developed an attractive helmet replacement programme.

If you are a registered participant in the Crash Replacement Programme, we offer a 30% discount on a new Melon helmet!

How it works:

After you have purchased your Melon® helmet, you can register in the Programme free of charge using the form below.
Or send us an e-mail with the following information to

  • Your name, address and e-mail address
  • The batch number of your helmet (printed on the sticker on the inside)
  • The date of purchase and name of the dealer

Registration must be successfully completed within 3 months of the purchase date. The Crash Replacement Program is valid for the first 3 years from the date of purchase.

What to do after an accident:

Simply send us the accident helmet, or an image of the damaged helmet to, and tell us about the incident. This will keep Melon learning about how best to protect our users with the ideal helmet design and construction.

As soon as we have received your information, we will send you a discount code for our online shop. This will enable you to purchase any new helmet 30% off the regular price at

Address to send your damaged helmet to:

Melon World GmbH
Rellinghauser Straße 334 F-H
45136 Essen

Register in our Crash Replacement Program

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